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More on Expert Agents and UC

Wednesday, September 2nd, 2009

VoiceCon Unified Communications eWeekly Issue 126| September 2, 2009
A Cooperative Project of VoiceCon and UC Strategies
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This issue of UC Weekly is sponsored by VoiceCon San Francisco
 
Register now and save up to $900 off the regular price for VoiceCon San Francisco to be held November 2-5, at the Moscone North Convention Center.  For more information visit [...]

Posted in Applications, Architecture, Author, Blair Pleasant, Collaboration, Conferencing, Contact Centers/CRM, Deployment, Equipment, Implementation, Management, Market Trends, Standards, Tech Trends, Unified Communications, Usability, User Devices, Wireless/Mobility | No Comments »


UC–Berkeley or Davis?

Wednesday, September 17th, 2008

It’s important to keep in mind that the UC market is in the early phases of its evolution, and that until we educate C-level and line-of-business executives, and get the analysts and consultants to use the same terms in the same way, this market will not mature as quickly as it should.

Posted in Deployment, Jim Burton, Management, Market Trends, Unified Communications | No Comments »


UC: It’s Not About Buying a New IP-PBX

Wednesday, August 6th, 2008

While they understand what UC is all about, many vendors are not ready to change their business models to support what they know is looming on the horizon: Lower-priced PBXs that are an element of an enterprise communications model rather than PBXs as standalones existing unto themselves. This puts most IP-PBX vendors in an awkward position: They need to continue selling expensive PBX solutions while they add products and services that will offset lower prices once PBXs become a call control feature server in a UC environment.

Posted in Deployment, Jim Burton, Market Trends, Standards, Tech Trends, Unified Communications | 2 Comments »


The UC Adoption Debate

Wednesday, July 23rd, 2008

The UC blogosphere has been abuzz with discussion about UC adoption. But what’s missing from this debate is the distinction between today’s mostly narrow use of individual UC tools and the fundamental changes in communications coming in the rapidly-approaching future.

Posted in Deployment, Don Van Doren, Market Trends, Standards, Unified Communications | No Comments »


ROI and Unified Communications

Wednesday, June 4th, 2008

A Cooperative Project of VoiceCon and UC Strategies
This issue of Unified Communications eWeekly is sponsored by IBM:
The Challenge of Unifying Communications and Collaboration
Your challenge: provide simple, effective ways for your organization to communicate and collaborate. IBM understands. You have telephony systems from multiple vendors; you can’t afford to rip and replace; you need to extend [...]

Posted in Applications, Deployment, Don Van Doren, Implementation, Management, Market Trends, Unified Communications | No Comments »


Where Are the Carriers?

Wednesday, April 9th, 2008

A Cooperative Project of VoiceCon and UC Strategies
This issue of Unified Communications eWeekly is sponsored by BCR Training:
BCR Training in Unified Communications
BCR Training presents “Planning and Implementing VOIP Unified Communications,” a 2-day workshop presented by BCR Training and Marty Parker, Principal Consultant, Communication Perspectives, will enable you to build a strategic plan and presents the [...]

Posted in Deployment, Fred Knight, Market Trends, Unified Communications | No Comments »


Issue 42: Unified Communications Adoption Is Growing

Wednesday, October 24th, 2007

A Cooperative Project of VoiceCon and UC Strategies
This issue of Unified Communications eWeekly is sponsored sponsored by UCStrategies:
UC Strategies is an industry resource and web portal to help enterprises, vendors, and system integrators develop their UC strategies. A source of objective information and thought leadership on Unified Communications, we provide analysis, executive interviews, podcasts, white [...]

Posted in Applications, Collaboration, Conferencing, Deployment, Marty Parker, Unified Communications | No Comments »


Issue 41: More on the Microsoft OCS Launch

Wednesday, October 17th, 2007

A Cooperative Project of VoiceCon and UC Strategies
This issue of Unified Communications eWeekly is sponsored by The VoiceCon Tour 2007:
VoiceCon Tour 07 “Reality Check on Unified Communications” has only three more stops-New York, co-located with Interop NYC, on Oct 24-25, San Francisco on Nov 1 and Chicago on Nov 15. The agenda focuses on Unified [...]

Posted in Deployment, Jim Burton, Market Trends, Unified Communications | No Comments »


Issue 15: Is UC Destined to Take Off?

Wednesday, February 21st, 2007

VoiceCon Unified Communications eWeekly Issue 15, February 21, 2007
A Cooperative Project of VoiceCon and UC Strategies
This week’s issue of Unified Communications eWeekly is sponsored by VoiceCon Spring 2007:
The VoiceCon Spring 2007 conference begins in just a few days-March 5-8 at the Gaylord Palms in Orlando. Register NOW for the premier event for enterprise IP Telephony, [...]

Posted in Blair Pleasant, Deployment, Implementation, Management, Market Trends, Unified Communications | No Comments »


Issue 14: Tough Sledding to the UC Promised Land

Wednesday, February 14th, 2007

A Cooperative Project of VoiceCon and UC Strategies
This week’s issue of Unified Communications eWeekly is sponsored by Unified Communication Strategies:
Unified Communication Strategies is an industry resource and web portal to help enterprises, vendors, and system integrators develop their UC strategies. A source of objective information and thought leadership on Unified Communications, we provide analysis, executive [...]

Posted in Applications, Deployment, Fred Knight, Market Trends, Unified Communications | No Comments »


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